Return and Exchange

At AllGadgetry, we are committed to providing you with the best shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Returns

Eligibility:

• Items must be returned within 30 days of the delivery date.
• Items must be unused, in their original packaging, and in the same condition that you received them.
• A receipt or proof of purchase is required for all returns.

Process:

1. Contact Us: Start the return process by contacting our customer service team at support@allgadgetry.com or call +1 917 437 5144. Provide your order number and reason for the return.
2. Return Authorization: Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your item.
3. Shipping: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds:

• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at support@allgadgetry.com.

Exchanges

Eligibility:

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@allgadgetry.com.

Process:

1. Contact Us: Reach out to our customer service team at support@allgadgetry.com or call +1 917 437 5144 to start the exchange process. Provide your order number and details of the defective or damaged item.
2. Exchange Authorization: Our team will guide you through the exchange process and provide you with an Exchange Merchandise Authorization (EMA) number.
3. Shipping: Depending on your location, the time it may take for your exchanged product to reach you may vary.

Gifts

• If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
• If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

Contact Us

If you have any questions about our return and exchange policy, please contact us:

• Email: support@allgadgetry.com
• Phone: +1 917 437 5144
• Live Chat: Available on our website

Thank you for shopping with AllGadgetry! We appreciate your business and are here to ensure your satisfaction with every purchase.